Terms and conditions


These terms and conditions set forth a legal agreement between

the client,


LaLiZi Sàrl, a luxemburgish company, located at L-8352 Dahlem, 18 um Paerchen, registered under the number B 210351 by the luxemburgish Registre du Commerce et des sociétés.


Conclusion of a Contract


LaliZi Sàrl offers DIY materials and services. Lalizi Sàrl’s offer is only directed at consumers with delivery address in Europe.

Any terms and conditions prescribed by the Client are excluded.

The products listed in the online shop are not legally offers. The listing is only a non-binding online catalogue. By clicking the button “Buy” you give a binding order of the items in your shopping basket. We will send you promptly a confirmation of receipt of your order. Please note that this confirmation is not an acceptance of a contract. We will accept the order by either sending you a corresponding notification by email or by shipping the ordered items

The listed products are only available while quantities last. Visual characteristics, such as colors, may differ depending on the device used for accessing the online shop.


1.             Prices/method of payment

The stated prices include the statutory turnover tax for the Grand Duchy of Luxembourg. . All prices are not binding, Lalizi Sàrl can change its prices at any time. Errors cannot be excluded.

Prices do not include costs for shipping and transportation. These costs will be calculated separately. You can find the list of our current shipping costs here.

Lalizi Sàrl offers various payment methods for the offered products as credit card and Papypal or bank transfer.

Unless otherwise agreed, all our invoices are payable upon receipt. If you do not pay within 14 days upon receipt,you will be in payment default without further notice.


2.             Secure payments

To guarantee maximum security when purchasing, Lalizi Sàrl uses secure payment services. These services ensure that the information relating to payments transmitted via the Internet are encrypted using the SSL (Secure Socket Layer) protocol. Any payment data is directly transmitted encrypted to the payment provider. Lalizi Sàrl does not receive such data.


3.             Retention of Ownership

We retain ownership to all products delivered by us until we receive full payment of all sums owed to us - herein included future payments - originating from the respective purchase or order of the Client.

Other dispositions, especially pledges or assignment as security are not permitted.

The Client has to inform Lalizi Sàrl immediately in written form about foreclosures of third parties in the goods subject to retention of ownership.


4.             Right of Withdrawal for consumers

Information concerning the exercise of the right of withdrawal


4.1 Right of withdrawal

You have the right to withdraw  from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract in case of a service contract, after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods in the case of a sales contract, after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good, lot or piece in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately or in the case of a contract relating to delivery of a good consisting of multiple lots or pieces.

To exercise the right of withdrawal, you must inform us, LaLiZi sàrl , [address],  Fax…/Email… of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

— To LaLiZi sàrl , 18 um Paerchen L-8352 Dahlem Luxemburg Tél: +352 621 1999977

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

— Ordered on (*)/received on (*),

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) (only if this form is notified on paper),

— Date

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


4.2 Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. The proposed cost will be in line with the quote offered by a usual transport provider. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

4.3 Special Information

Your right to give notice of revocation expires prematurely in case of the following contracts:

(a) service contracts after the service has been fully performed if the performance has begun with the consumer’s prior express consent, and with the acknowledgement that he will lose his right of withdrawal once the contract has been fully performed by the trader;

(b) the supply of goods made to the consumer’s specifications or clearly personalized;

(c) the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;

(d) the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;

(e) contracts where the consumer has specifically requested a visit from the trader for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such visit, the trader provides services in addition to those specifically requested by the consumer or goods other than replacement parts necessarily used in carrying out the maintenance or in making the repairs, the right of withdrawal shall apply to those additional services or goods.


5.             Warranty and liability

We are liable for the offered products and services for the statutory warranty period and according to the statutory regulations.

Our liability shall not be limited:

                for death or personal injury from Lalizi Sàrl or any of our statutory representatives’ or agents’ negligence or malice;

                for any other kind of damages and loss from Lalizi Sàrl’s or any of our statutory representatives’ or agents’ gross negligence or malice or fraud;

                in case Lalizi Sàrl’s has assumed an explicit quality guarantee;

                in case Lalizi Sàrl’s is liable according to Product Liability Law.

Without prejudice to the afore-mentioned and only where applicable law allows for such limitation, Lalizi Sàrl shall only be liable for Lalizi Sàrl’s or any of our statutory representatives’ or agents’ slight negligence, if this causes a breach of an essential obligation under this Agreement (obligations that need to be fulfilled in order to achieve the purpose of this Agreement and on whose fulfilment a Client can usually rely upon). In this case, Lalizi Sàrl’s liability shall be limited to predictable damages and losses that usually occur in these cases. Any further liability of Lalizi Sàrl is excluded.

Especially, we assume no warranty for any defects due to the following reasons: improper or inadequate use or operation, defective assembly by Client or third parties, usual wear and tear, incorrect or negligent handling, use of inappropriate material, incorrect alterations or repair work by Client or third parties without our prior consent, use of the purchased goods for a purpose for which they were not designed, or alterations or installations of the goods into objects for which they are not suitable or admissible.

6.             Intellectual Property

All materials as well as any image, photograph, written text, sounds or graphics and any other assets protected by intellectual property rights on Lalizi Sàrl’s website are property of Lalizi Sàrl. Any use thereof, including only in part, is prohibited without Lalizi Sàrl prior written authorization.

All trademarks, service marks, trade names, product names and logos appearing on the site are the property of their respective owners, including in some instances Lalizi Sàrl.

7.             Law, Venue

This Agreement shall be governed by and construed in accordance with Luxembourg law, excluding CISG. If your place of residence is outside of Luxembourg at the time you enter into this User Agreement, mandatory provisions of law in your jurisdiction concerning applicable law shall remain unaffected and apply.

8.             General

Waiver by either Party of any condition or covenant of this Agreement shall not be deemed a waiver of any other condition or covenant of this Agreement.

Lalizi Sàrl may amend these terms and conditions and any related provisions at any time. Lalizi Sàrl shall publish any amendments on Lalizi Sàrl website and will notify the Client by providing special notice.

In the event that any provision of this Agreement shall be deemed to be invalid, illegal, void or otherwise unenforceable by reason of any applicable law, it shall be deleted and the remaining provisions hereof shall continue in full force and effect and the rights and obligations of the parties shall be construed and enforced accordingly.

In the event of a discrepancy or difference in interpretation between various language versions of this Agreement, the English language version shall prevail.

None of the Parties shall be liable towards the other for damages or losses caused by strikes, trade union actions, lock outs, accidents, fire, scarcity or absence of raw materials, delay on the part of carriers, force majeure, acts of government, state of war or any other cause outside of its own control. The above exemption from responsibility is dependent on the event of Force Majeure being notified. Such notification must be effected by the Party, which incurs the event to the other party within a deadline of 30 (thirty) days from when the event occurs or from when it is possible to so notify.